Return & Refund Policy – Women’s Dress Products

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return or refund under the following conditions:

1. Return Eligibility

• Returns must be requested within 7 days of delivery.
• Items must be unused, unwashed, and in original condition with all tags and packaging intact.
• Products that show signs of wear, damage, or alteration will not be accepted.

2. Non-Returnable Items

• Items purchased on final sale or clearance are not eligible for return or refund.
• Customized or altered dresses cannot be returned.
• Innerwear or items marked as non-returnable are not eligible.

3. Return Process

• To initiate a return, contact customer support at bahgorafashion@gmail.com with your order details.
• Once approved, return instructions will be shared.
• Customers may be responsible for return shipping charges unless the item is defective or incorrect.

4. Refund Policy

• Refunds will be processed only after the returned item passes quality inspection.
• Approved refunds will be issued to the original payment method within 5–10 business days.
• Shipping charges (if any) are non-refundable.

5. Damaged or Incorrect Items

• If you receive a damaged, defective, or wrong item, report it within 48 hours of delivery with clear photos.
• Eligible cases will receive a replacement or full refund at no extra cost.

6. Exchange Policy

• Exchanges are subject to product availability.
• If the requested size or item is unavailable, a refund will be issued instead.

7. Cancellation Policy

• Orders can be canceled only before they are shipped.
• Once shipped, the order cannot be canceled and must follow the return process.

For any assistance, please reach out to customer support at bahgorafashion@gmail.com